What is KeysightCare?

Keysight products purchased through your Keysight distribution partner, include KeysightCare Technical Support. In addition to a three-year warranty, you will receive three years of proactive Technical Support. We will help you remove the barriers to success with access to technical experts and mitigate project risk with committed response times. Activate KeysightCare and accelerate the win.

KeysightCare Technical Support

What’s included?

  • 2-business-day technical response
  • online knowledge center
  • self-service web portal
PortalVideo

Experience the Keysight Support Portal

View one-minute videos for key features

Leverage Programming Examples

Solve Tough Technical Problems

Manage Calibration Certificates

Manage Assets Proactively

Keysight Support Portal

Start receiving your personalized, proactive, and priority support

Distribution Partner Instruments

All new instruments purchased through your distribution partner since December 1, 2020, include KeysightCare Technical Support. If you have an instrument on your bench and wonder if it includes KeysightCare, ask your distribution partner.

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Product families

  • benchtop and handheld power meters
  • data acquisition mainframes
  • digital multimeters
  • frequency counters / timers
  • handheld test tools
  • LCR meters
  • oscilloscopes
  • power supplies and electronic loads
  • RF and microwave handheld and benchtop products
  • USB modular instruments
  • waveform and function generators

Lock in Peak Performance with KeysightCare Enhanced​

  • Extend your peace of mind and eliminate budgetary surprises for 3 or 5 years with KeysightCare Enhanced, available as an upgrade option as of December 1, 2022, in select countries.​
  • KeysightCare Enhanced provides fast answers for unexpected test challenges with a 2-business hour technical response time.​
  • KeysightCare Enhanced includes a calibration service of choice based on the equipment’s recommended calibration interval with a 5-business day committed turnaround time (excluding shipment and customs processing).​
  • Keep your project schedules on track and receive priority repair coverage with a 7-business day committed turnaround time (excluding shipment and customs processing).

Test every specification, every option, every time.

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