How Sachsenlotto Protects the Player Experience with Keysight Eggplant

As Sachsenlotto’s digital product catalogue expanded and software releases became more frequent, its small IT team faced a growing testing challenge. The official state lottery operator for Saxony, Germany, needs to ensure players can reliably browse lottery and gaming products, customize selections, add products to their basket and complete transactions across both web and mobile channels.

Historically, Sachsenlotto relied entirely on manual testing. Every new feature added another set of scenarios that needed to be checked alongside the existing regression suite. When releases arrived only one or two weeks apart, testers repeatedly worked through the same products, configurations and customer journeys. This growing workload consumed valuable team capacity and meant defects discovered during daytime testing could surface late in the working day, leaving less time for developers to investigate and resolve them.

Sachsenlotto therefore looked for a test automation platform that could reduce the repetitive manual burden while meeting two important technical requirements. The solution needed to test real, physical mobile devices rather than relying on cloud-based simulators or emulators. It also needed to interact with applications in a way that reflected how players actually use them.

Keysight Eggplant met both requirements. Its visual, user-centric approach to automation enables tests to interact with applications through the user interface, clicking buttons and evaluating what appears on screen in much the same way a person would. Using Eggplant Gateway, Sachsenlotto can also connect its existing physical mobile devices to standard PC hardware, avoiding the need for additional Mac or cloud infrastructure.

Implementation was largely self-directed. The team found Eggplant straightforward to install and configure, with Keysight providing additional support where required, particularly when establishing physical mobile device testing through Eggplant Gateway. Four years after adoption, Sachsenlotto now operates the platform independently using its accumulated knowledge of Eggplant and SenseTalk.

A key part of Sachsenlotto’s automation strategy is overnight testing. Instead of waiting for testers to arrive before regression work begins, automated tests run while the team is away from the office. When employees arrive the following morning, results are already available. The team can immediately identify failed product journeys, image-loading problems, basket issues and other defects, then pass them to the appropriate development teams for investigation.

Eggplant also allows Sachsenlotto to execute tests across multiple products, configurations and journey variants in parallel. Previously, testers had to work through these combinations sequentially. Parallel automation increases both the breadth and consistency of testing while allowing the overnight window to absorb a growing regression suite without creating the equivalent increase in manual effort.

This capability has enabled Sachsenlotto to expand test coverage significantly beyond what was practical with manual testing alone. Automated regression testing now represents a substantial and growing part of the organisation’s overall quality assurance activity, helping the team validate more combinations of products and customer journeys as the platform evolves.

Automation has also changed how testers spend their time. Rather than repeatedly executing the same regression scenarios after every release, team members can focus on higher-value work. When testers identify tasks that they perform frequently, those activities can progressively be incorporated into Eggplant, allowing automated coverage to grow alongside the product.

Sachsenlotto plans to continue expanding this approach. As new functionality is introduced, the team expects to add corresponding automated test cases, extend regression coverage to additional journeys and edge cases, and continue optimising overnight execution as the test suite grows.

By moving from an entirely manual testing process to one supported by automated overnight execution, Sachsenlotto can detect problems earlier, test more product variants in parallel and reduce repetitive work for its testing team. For a digital service where a reliable player experience directly affects customers’ ability to access and purchase products, Eggplant has become an important part of Sachsenlotto’s approach to maintaining software quality and release confidence.