This category applies to the following products:

We will continue to publish important new information on this page as it becomes available.

CloudLens 5.x (Private)

Product Specific Instructions

Release: Patch 5.5

Release date: August 18, 2022

If you have CloudLens 5.x version before version 6.5, you will be required to upgrade to version 5.5, and then apply a patch to perform any licensing operations. If you are not performing any licensing operations, there is no immediacy to upgrade. The product will continue to work under the existing licenses. CloudLens 5.5 is already available on the support portal as is the CloudLens 5.5 Patch Release.

Licensing operations: add new licenses, de-register licenses, update license for warranty update

All new installations must use version 5.5 and apply the 5.5 patch until a newer version is available.

What will differ after the licensing structure change:

There will be no changes to product behavior.

Hawkeye (or Vision Edge 1S)

Product Specific Instructions

Release: Version 5.3.1 (includes licensing structure changes); September 9, 2022

Release date: Patch, August 12, 2022

Version 5.2.2 Licensing Patch Information

If you have a version of Hawkeye before version 5.2.2, you will be required to upgrade to version 5.2.2 to perform any licensing patch. If you are not performing any licensing patch, there is no urgent need to upgrade. The currently planned release version 5.3.1, September 9, 2022, will include licensing structure changes.

Note: The product will continue to work under the existing licenses.

All new installations must use version 5.2.2 and apply the 5.2.2 patch until a newer version is available.

What will differ after the licensing structure change:

There are no changes in product behavior.

Vision E1S product behavior changes with KSM/instructions:

Vision E1S can be managed in two modes:

  • Local management
  • Remote management through the Hawkeye console

Both modes are delivered through Hawkeye, as such, please follow the instructions for your Hawkeye software to ensure proper operation of any Vision E1S.

Need Assistance?

Please call +1 818 595 2599 for Ixia Global Support. Local phone numbers and template to open a Support case can be found here.