Automated Software Testing for Telecommunications
Automation Intelligence (Eggplant Test) for OSS/BSS testing automation, 5G software validation, and network operations testing across multi-vendor telecom stacks from legacy switches to cloud-native functions.
OSS/BSS End-to-End CoverageTest every customer journey from order to activation, bill to cash, and trouble to resolve across your full multi-vendor stack. Integration failures between OSS provisioning, BSS billing, and customer-facing systems surface in test rather than in production escalations.
Technology-Agnostic Platform TestingEggplant Test tests any vendor platform (Amdocs, Netcracker, Oracle, Ericsson, or in-house BSS) using image recognition, with no specialized connectors or vendor-specific integrations required. When a vendor ships an update, testing continues without rework.
5G and Legacy ValidationValidate 5G core network functions and legacy infrastructure in the same test environment. No separate tools for new and old systems; one platform covers the full technology estate as 5G deployment runs alongside the systems it is replacing.
Network Operations TestingValidate NOC dashboards, field service tools, and customer portals through continuous testing integrated with your CI/CD pipeline. Degraded interfaces and broken workflows reach the team before they reach operators or customers.
Discover Telecommunications Resources
The pressure to release updates faster is greater today than ever to keep up with customer expectations. DevOps and continuous testing should provide the answer to keeping up with the pace of change, but unless testing teams harness everything these ways of working have to offer, they aren't enough.
As this playbook explains, the key to success is adding AI testing to the toolkit.
blogs
Learning from the October 20th AWS Outage: Early Detection with Eggplant Monitoring
blogs
Software Testing Tools: Top Picks and an AI Test Automation Guide
解决方案概述
Eggplant Test Automation
白皮书
Testing Trends in 2025
报告
Transforming Quality Assurance and Testing with Agentic AI
Telecommunications Software Testing FAQs
Eggplant Test tests OSS/BSS platforms (Amdocs, Netcracker, Oracle, Ericsson), network management systems, customer portals, service activation workflows, billing systems, 5G core network functions, and field service mobile applications. Most engagements focus on validating end-to-end customer journeys (order to activation, bill to cash, trouble to resolve) across the multi-vendor stack.
Yes. Because Eggplant Test tests at the UI level using image and text recognition, it validates legacy NMS interfaces, proprietary network element managers, and modern web-based BSS portals with the same approach. This is essential in telecom where modernisation runs alongside decades-old systems that cannot be retired.
Eggplant Test tests customer-facing applications across web, iOS, Android, and tablet form factors, including under different network conditions (3G, 4G, 5G, Wi-Fi, weak signal). For network operations testing, it validates NOC dashboards and service management tools regardless of the underlying network technology.
Yes. Eggplant Test supports distributed test execution across regional operations, role-based access for separated network and customer-care teams, and integration with telecom-grade CI/CD toolchains. It is used by tier-one CSPs validating workflows across hundreds of millions of subscribers.
Eggplant Test integrates with Jenkins, GitLab, Azure DevOps, and telecom-specific CI/CD platforms. For TM Forum-aligned environments, it supports test evidence and reporting structures that telecom architects use for service certification and digital transformation programmes.
Most operators see meaningful results within the first two quarters. Initial wins typically come from automating high-frequency regression workflows; service activation flows, customer portal journeys, and NOC dashboard validation, where manual testing scaled worst across the multi-vendor stack.