KeysightCare 帮助您加速获得成功

KeysightCare is a comprehensive service and support solution that provides dedicated technical service and support to customers who use Keysight products and application software. KeysightCare offers multiple tiers of service designed to fit different business needs, such as Technical Support, Assured, Enhanced, and Application Software Support. Each tier includes access to technical experts with committed response times, online Knowledge Center, self-service Keysight Support portal, repair and calibration coverage with committed turnaround times, firmware and application software updates and notifications. Customers can purchase multi-year KeysightCare agreements at the time of instrument or application software purchase or renew or upgrade their KeysightCare agreements for their specific business needs. KeysightCare covers thousands of hardware instruments and application software assets from various technology domains such as 5G, 6G, automotive, aerospace defense, and others. Customers can check the availability and service level commitments for their instruments or application software by using the Service Definition Tool at https://www.keysight.com/find/service-definition-tool. Customers can also access the Keysight Support portal at https://support.keysight.com to submit service requests, browse the Knowledge Center, check the progress of submitted cases and requests, and find test solutions. Customers can also contact their local Keysight representative or visit https://www.keysightcare.com for more information. KeysightCare is a priority-one connection between Keysight resources and customer teams. Through committed, accessible, and proactive engagement, KeysightCare helps customers remove the barriers to success and accelerate their innovation journey. Keysight enables innovators to push the boundaries of engineering by quickly solving design, emulation, and test challenges to create the best product experiences. To learn more about KeysightCare service and support, download the data sheet at https://literature.cdn.keysight.com/litweb/pdf/5992-1053EN.pdf.