Service Purchase Options
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Service Purchase Options
For new equipment purchases
Buy Extended Warranty and Calibration Plans for lifetime confidence and lowest cost
• Include service as part of your equipment capital expense at time of purchase
• Extend your warranty for the lowest price and enjoy priority service on calibration and repair
• Avoid unplanned expenses and enjoy price protection against inflation for up to ten years
• Get committed shorter turnaround times with KeysightCare Assured and KeysightCare Enhanced
For existing equipment
Enjoy continued service for a single instrument or your entire test equipment pool
• With service agreements you pay less to continue your service coverage and guarantee a fast service request process and minimal instrument downtime
• Enjoy the flexibility to choose the services that best fit your inventory of equipment and projects
• Get committed shorter turnaround times with KeysightCare Assured and KeysightCare Enhanced
• Request a per incident calibration or repair when pre-planning for service is not practical
Situation |
Service option |
Benefits |
For new equipment purchases |
• Extended Warranty and Calibration Plan |
• Lowest price, fixed for 3, 5, 7, or 10 years • Streamlined order process with services included in capital expense • Priority service scheduling |
• KeysightCare Assured Warranty • KeysightCare Enhanced Warranty |
• All the above + committed shorter turnaround times • Higher calibration included free of charge for KeysightCare Enhanced 1 |
|
For existing equipment |
• Repair and Calibration Agreemen |
• Streamlined order process with single Purchase Order for all services • Priority service scheduling |
• KeysightCare Assured Agreement • KeysightCare Enhanced Agreement |
• All the above + committed shorter turnaround times • Higher calibration included free of charge for KeysightCare Enhanced 1 |
|
• Service Volume Agreement (SVA) |
• Payment only for actual service provided • Streamlined order process with single Purchase Order for all services • Detailed monthly usage reports and monthly invoice depending on volume |
|
• VOSCAL (Volume On-Site Calibration) |
• Reduced downtime with high volume of calibrations performed at customer site • Streamlined order process with single Purchase Order for all services |
|
• Per Incident Repair and Calibration |
• Flexible pay-as-you-go option • No upfront planning of service budget required |