Nationwide Adapts for Growth with Eggplant
Case Studies
Profile
Nationwide is the world’s largest building society as well as one of the largest savings providers and a top-three provider of mortgages in the UK. The company is a frontrunner in the financial service sector’s adoption of digital technology and has made a significant investment in information technology transformation
Change is well underway in how consumers choose to interact with financial organizations, and Nationwide recognizes the need to respond to this. Nationwide has seen significant investment and change to harness innovative technology to give its members more choice and flexibility in the way they manage their finances
Nationwide is using Eggplant to support the company’s continued digital transformation
Testing and Digital Strategy
Digital transformation has a significant impact on an organization’s software quality department and Nationwide is no exception, where testing of applications is conducted on over 250 device and browser combinations
‘’ The last 12 months have been very exciting as we have designed, built and tested a range of new digital services, including the first smart watch app from a UK financial services organization and digital wallet capabilities,” said Martin Di Ruzza, Test Architect, Nationwide. “Given our level of investment, the demand for testing mobile and web applications on combinations of devices and browsers is only going to grow, and we need to ensure that we are supported by the best possible tools for the job ‘’
Security is the primary concern for any financial services organization, and Nationwide’s policy is that all intellectual property in a development state must reside in the UK on the company’s servers
As a result, Nationwide initially conducted all testing on mobile devices manually at its in-house development locations in the UK. But the company was keen to explore options that would allow it to securely leverage remote testing capabilities for mobile devices to increase testing capacity and productivity across the organization.
Making the Right Choice
Nationwide began a detailed search for the right solution to support its short- and long-term testing requirements. The company worked to a strict set of criteria and requirements, seeking a solution that was
• Secure
• Scalable
• Compatible with Nationwide’s Citrix infrastructure to enable a remote working model
• Future-proof to support a rapidly evolving marketplace
• Capable of supporting a wide range of digital technologies (mobile phones, tablets, and wearables)
• Capable of testing desktop browsers as well as mobile devices
• A robust and user-friendly automation solution
The company looked at several products and selected Eggplant Functional as the only solution that met all of the criteria
Implementation
With the initial goal being to enable Nationwide to securely conduct remote testing of its mobile applications, the first project involved an implementation of Eggplant Functional, Eggplant Integrations, and Eggplant Automation Cloud, which sits on top of the organization’s secure Citrix infrastructure
Eggplant Functional is Eggplant’s functional test automation solution, which uses a patented, imagebased approach to GUI testing that allows it to interact with any device by looking at the screen, in the same way a user does. Eggplant’s user-centric test automation approach also makes it incredibly intuitive for Nationwide to write tests, so anyone can be productive with Eggplant within a few hours
Eggplant Integrations is a collection of simple integration plug-ins for some of the most popular continuous integration and ALM tools to make integration easy. For Nationwide, Eggplant Integration is used to link into HP’s ALM software
Eggplant Automation Cloud is a test device management cloud that allows Nationwide to quickly set up a centralized test lab of real devices that testers can connect to from anywhere. Critically, Eggplant Automation Cloud is a private cloud solution, residing inside Nationwide’s firewall and under its complete control